Warranty Policy

Warranty Policy - erzö

At erzö, we stand behind the quality of our products and offer a 6-month limited warranty from the date of delivery.

What is Covered  
This warranty covers:  
- Manufacturing defects  
- Functional issues under normal usage  

If a defect is found within the warranty period, we will offer:  
- Free replacement of the product or defective part, or  
- Store credit if a replacement is not available 

What is Not Covered  
This warranty does not cover:  
- Damage caused by improper installation  
- Normal wear and tear (e.g., scratches, discoloration, limescale buildup)  
- Damage due to misuse, negligence, or accidents  
- Unauthorized repairs or modifications  

How to Claim Warranty  
To initiate a warranty claim:  
- Contact us within the 6-month warranty period  
- Share your Order ID  
- Provide clear photos/videos showing the issue  

Our team will review your request and respond within 2–3 business days.

Important Notes  
- The warranty is applicable only to the original purchaser  
- Erzö reserves the right to inspect the product before approving any claim  
- Shipping charges (if applicable) may be communicated after review  

Contact Us  
For warranty claims or support, please contact:  support@erzo.in

This website is owned and operated by Erzo Enterprises